Chex

Support

Use this page for merchant support, bug reports, and launch-related questions about Chex.

Contact support

Support requests submitted here are sent to histogramx@gmail.com.

Recommended information to include

  • shop domain
  • affected link name or slug
  • what you expected to happen
  • what actually happened
  • screenshots or timestamps if available

What Chex support can help with

  • app installation and configuration issues
  • checkout link creation and editing problems
  • scheduling, usage limit, and redirect behavior
  • analytics and attribution questions
  • privacy and data handling questions